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1.
How do I know when to replace my timer?
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Since there are so many
different types of tanning units, there are just as many different types of
timers-if not more. If your unit is not working properly, and you are trying
to determine if the timer is at fault, there are very many ways to go about
this.
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First, locate your owner's
manual for the tanning unit in question. There are usually troubleshooting
guides that will help you.
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If you cannot find your
owner's manual or there isn't enough information to help you, either contact
the bed manufacturer or call our parts hotline at the number above for
troubleshooting instructions.
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Generally speaking, you must
determine whether you have power (voltage) coming into the timer. If you do
not, then usually the problem is stemming from somewhere else in the unit
such as the breaker, wiring, or relay.
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2.
How do I know that I am ordering the correct replacement timer?
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Please have the make, model,
and year of your tanning unit ready. Most distributors have a
cross-reference on popular bed models to find your replacement timer.
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Have any identifying part
numbers off of the timer, as well as an accurate physical description of the
part.
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Be sure to tell your sales
representative if the timer you are looking for is an on-bed timer, a
remote, or other. Also let them know if it is a twist timer or a digital
timer.
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In many cases, timers are no
longer available. This may be due to the fact that the bed manufacturer is
out of business, the particular model of tanning unit has been discontinued,
or the timer itself has been discontinued.
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Most manufacturers and parts
distributors have aftermarket replacement options for you. Please consult
your parts sales representative for more information on installation
procedures.
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3.
I've ordered my replacement timer, and now I'm not sure on how to install
it. What do I do?
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As mentioned before, there are
so many different types of timers on the market. It would be impossible to
list all installation instructions for every model of tanning unit and timer
on this website.
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First, find the owner's manual
for your tanning unit for installation instructions.
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Locate the timer on your
tanning unit if you have not done so already. Find access to the wires. Some
timers are easily accessible; others may take more work.
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If the replacement timer is
exactly like the existing timer, you should have very little to no trouble.
Simply mark the wires and notate what color wire goes to what position on
the timer. Hook the wires to the new timer in the same manner that they came
off of the old timer.
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If this timer does not look
the same because it is an aftermarket replacement and you are unsure of how
it is installed, please contact the distributor from whom the part was
purchased for further instructions.
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You may also want to consult a
licensed electrician.
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4.
I want to control all of my tanning units from my front desk on one central
controller. What do I need to know?
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There are many front desk
control units on the market today. Some of the most common brands: T-Max
(Applied Digital), CCS (Intellitan), TanTime (EPAD), FST, and Database (Questar).
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There are front desk
controllers on the market to control 5 beds, 10 beds, 40 beds, and 64 beds.
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First, make a list of every
tanning unit that you have. Include make, model, and year. Note what type of
timer the unit currently has, whether twist, digital, or other. Having this
information ready will help your parts representative get you an accurate
price quote.
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If your tanning units are
older models, or newer models with twist timers, you will probably have to
buy additional timer products in order for them to "communicate"
with your front desk timer.
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Some models with built-in
digital timers will not "speak" directly to some brands of front
desk controllers. You may have to purchase additional accessories in order
for these units to work with the front timer.
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Know what you want: do you
want a timing system that is salon software compatible? How many beds do you
want to be able to control? What features (such as session delay, clean room
feature, security functions, etc.) are you looking for?
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If you already have an
out-dated front desk controller and are looking to upgrade with another
brand, be prepared to rewire your salon if necessary. The amount of rewiring
depends on what type of timer you are using now and what brand of timer you
are converting to.
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You may want to contact our
parts hotline and speak to a parts representative about everything you will
need for your timing system. Call Toll Free 1-866-373-5700.
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