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1. When do
I need to replace my cylinders (also referred to as gas shocks, pistons, and
springs)?
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Cylinders need replacing when
the canopy (top) of your tanning unit will not stay up or comes down too
quickly.
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If your cylinders "lock
up" and will not allow you to either lower or raise your canopy, then
replace your cylinders.
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Even if only one of your
cylinders has gone bad, we recommend that you replace them both at once.
Replacing only one adds increased pressure to the new one, causing it to
wear out faster.
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2.
How do I go about ordering replacement cylinders?
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Have the make, model, and year
of your tanning unit ready.
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Also, write down any and all
numbers that are on your existing cylinders. Please write them down exactly.
These numbers are very important to the ordering process, because they
usually tell the type of cylinder end, the type of gas, the length, and the
strength. Generally, the most important number is the number that ends with
the letter "N".
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In some cases, the label may
be worn beyond legibility, or completely missing. Sometimes you can take the
cylinder off of the bed and hold it up to the light to see any engravings
that may be on the part.
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If you have no information at
all off of the cylinder, most distributors require you to measure the
cylinder. With the cylinder completely extended (at its longest), take a
measurement from end to end. Then, take a separate measurement of the
barrell (the thick part of the cylinder). These measurements paired with the
bed information should help your distributor locate correct replacement
cylinders.
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If all else fails, contact
your distributor about sending your cylinder in for in house location of a
replacement.
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Order Toll
Free 1-866-373-5700
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3.
What is the correct way to install replacement cylinders?
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Almost all cylinders need to
be installed with the thick part (the barrell) in the up position. Unless
your bed manual instructs you to do otherwise, always install them in this
manner.
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There are several different
types of cylinder ends. Cylinder ends are the means of attachment to the
actual tanning unit. When you buy replacement cylinders, most come with the
cylinder ends attached, although you may be able to reuse your own. Some
cylinder manufacturers make their cylinders with detachable/interchangable
ends. Contact your distributor for more information.
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The most common type of
cylinder end is the ball type. The ball end is available in three different
sizes. Depending on the cylinder manufacturer, they may be either molded
plastic or metal. In either case, there will be a locking clip, collar, or
pin around the ball end that you will need to remove. Once you remove this
clip, pop the cylinder off of the ball stud on the bed.
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On the new cylinder, remove
the locking clip. Pop the cylinder onto the ball stud on the bed. You may
have to use mild force to get it to snap into place. Once in place, put the
locking clip back in place.
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If you have another type of
cylinder end that you are unsure how to replace (such as shoulder end with
hole, forked end, or other) please contact the distributor from whom you
purchased the cylinder.
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4.
How can I prolong the life of my cylinders?
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When your tanning unit is not
in use, leave the canopy in the up position.
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Replace both cylinders at the
same time.
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Make sure your cylinders are
installed with the thick part (barrell) up unless otherwise instructed by
the bed manual or manufacturer.
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